2020 has been a year full of changes for everyone in every industry and the human resource industry is no different. As technology advances, the HR sector has been developing along with this. Given the extra pressure added by the COVID-19 Pandemic, there has been much debate about current workforce practices and how effective these are. As such, HR Technology has had to change and adapt according to these in order to stay relevant. With the new year coming, it is essential for Human Resource professionals to stay on top of the game when it comes to the latest trends in HR technology. As the year draws to a close, we are going to have a look at the most anticipated HR Technology Trends expected to take over in 2021.
In the past year, working remotely quickly became a norm for many employees. With the COVID-19 Pandemic as the push factor, remote working has been brought to the forefront of many workplace discussions. HR Professionals have had to find cohesive platforms to carry out HR tasks on and cloud-based HR Technology has taken centre stage as one of the primary solutions for this. Cloud-based technology allows HR Professionals to easily access important data in real-time, regardless of their location. Aside from this, cloud-based tools also give employees more control over their data and information, which they can also easily access and make edits as necessary. As such, it is much easier for HR professionals to make decisions based on the data present, and to keep track of important metrics such as employee engagement and productivity. With remote work being the norm for 2020 and many workplaces even discussing carrying it well into the new year, Cloud-Based HR Technology is definitely something that HR Professionals need to familiarise themselves with in the year 2021.
Self-Service Tools for Employees
A growing number of employees have the desire to easily update and access their own data and information. With this in mind, a growing number of workforces have started implementing Employee Self-Service (ESS) Systems. These systems enable employees to access and handle much of their personal work data and administrative needs on their own. This includes basic employee information, accessing employee handbooks, viewing their payslip or applying for leave. Given the added push of the COVID-19 Pandemic which saw many employees having to work from home, its no surprise that ESS Systems are gaining popularity at an incredibly fast rate. These tasks used to be largely paper-based and filed manually. The digitalisation of such processes saves many companies a great deal of time, money, and resources. With so many benefits, its no surprise that ESS Systems are taking the HR industry by storm and will continue to do so in the new year.
In all aspects of a workplace, analytics are the driving force that helps all involved make better decisions for the company as a whole. Making crucial decisions based on analytics and data helps one make better, well-informed decisions. HR work entails keeping up with a multitude of data, but it is important to focus on the areas that add the most value. Tracking valuable data ensures that key problems can be quickly addressed and resolved. Such data may include employee productivity and engagement, which are essential to the functionality of any workplace. With the demand for better data analytics increasing, HR Technology has followed suit in that aspect. Systems are being redesigned to measure data that matters, such as work hours and payroll reports. This data is then leveraged on by companies in order to grow the business. Advanced, detailed data analytics have been taking the world of HR Technology by storm, and is not likely to slow down anytime soon.