Client Information

  • Date of Onboarding: April 2019
  • Industry: Dating Service
  • Company Size: 51 to 200 Employees
  • Solutions Deployed: JuzTalent and POM service

Overview
A dating and matchmaking platform designed to help individuals find dating and bonding opportunities. The company’s services include arrangements of lunch and dinner dates that offer single professionals with a chance to get acquainted with other like-minded individuals, enabling them to make new friends and find potential partners. 

Client’s business started in Singapore (Year 2004) and further expanded to Kuala Lumpur (Year 2005), Hong Kong (Year 2008) > Jakarta (Year 2014) > Indonesia (Year 2015)

Challenge/Opportunity
As their business expanded regionally, they were looking for a HRMS software that works in all the countries they are in – with complete functionality of employee profile modules, reimbursement, leave and payroll. The previous software that they were using lacked of payroll module and was very costly. As payroll is an important and time-consuming business aspect, they needed to get a software that can run all payroll for all 5 countries quickly and compliantly. 

Solution 
Client uses our HRMS solution, JuzTalent for all of the 5 countries and have also tapped onto our Payroll Outsourcing Management Service for their  Indonesia and Malaysia payroll. 

Outcome
Ultimately, client satisfaction was increased by 65% and as for their payroll processing and report accuracy increased by 75%. Seeing as JuzTalent was incredibly cost-effective and value-adding for them, they have continued to subscribe to our solutions for the second year.